Contact information
Last Updated: July 2026
We're always happy to help!
Whether you have a question about your order, shipping, returns, or our products, our support team is here to assist you.
Customer Support
We aim to respond to all inquiries within 24–48 business hours.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Closed on weekends and major public holidays.
Order Support
For faster assistance, please include the following information in your email:
- Your Order Number
- Full Name
- Email Address
- A brief description of your issue
This helps us resolve your request as quickly as possible.
Frequently Asked Questions
Before contacting us, we recommend visiting our FAQ page, where you'll find answers to many common questions regarding:
- Shipping
- Returns & Refunds
- Product Information
- Order Tracking
Response Time
Most emails are answered within 24 hours.
During holidays or promotional periods, responses may take up to 48 business hours.
We appreciate your patience and will do our best to assist you as quickly as possible.
Need Help?
Customer satisfaction is our top priority.
If you have any questions before or after your purchase, don't hesitate to contact us.
We're always here to help.