Shipping policy

Shipping Policy

Last Updated: July 2026

At Warmy, we are committed to delivering your order as quickly and safely as possible. Please review the information below regarding our shipping process.

Order Processing

All orders are processed within 1–2 business days after payment is successfully confirmed.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be extended by a few business days. If there is a significant delay, we will notify you via email.

Shipping Times

Estimated delivery times are as follows:

  • United States: 5–10 Business Days
  • Canada: 7–12 Business Days
  • United Kingdom: 5–10 Business Days
  • Australia: 7–15 Business Days
  • Europe: 7–15 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become active after shipment.

Shipping Address

Please ensure that your shipping address is accurate before completing your purchase.

Warmy is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact our support team.

We will work with the shipping carrier to investigate the issue and provide the appropriate solution, including a replacement or refund if necessary.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Photos of the damaged package
  • Photos of the product

Our support team will review your request and arrange a replacement or refund if applicable.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@yourstore.com

Our customer support team typically responds within 24–48 business hours.